Downloaded Transactions Description Appear as Apostrophes

Clifton

At times, approximately 50% of the time, downloaded transaction payees appear as a group of apostrophes (''''''''''''''''''') instead of actual name, e.g. Walmart, Belk, etc. Fortunately, the charge/payment amount downloads appropriately. This happens on all accounts; however, mostly on charge accounts such as Bank of America and Discover. I've performed file validation on a few occasions to no avail. The validation returns with no errors found most times.

Thanks in advance for your help.

Sherlock

I suspect you may have an inappropriate renaming rule: select Tools > Renaming Rules

If you haven't already, you may want to review: https://help.quicken.com/display/WIN/About+the+way+Quicken+suggests+categories+and+payees

Sherlock

I suspect you may have an inappropriate renaming rule: select Tools > Renaming Rules

If you haven't already, you may want to review: https://help.quicken.com/display/WIN/About+the+way+Quicken+suggests+categories+and+payees

Clifton

Sherlock, you are correct! There was in fact a renaming rule listed with a series of apostrophes. I've deleted and believe will resolve my issue. Though I'm embarrassed, I'm more happy to have this issue resolved.

Thank you so much!! Especially for the quick response.