bills never sync anymore

ArtS
Quicken Windows Subscription Member ✭✭
Is it possible to get bills to sync for the mobile app. They just sit there for months and nevefr update. Seems like all my accounts update. I tried searching for an answer but found none. Please let me know if there is any support for this bug.
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Comments
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Have you checked your settings in the Quicken for Windows or Mac desktop program, under the Mobile & Web tab?Have you reset your Sync process recently, to make sure that the current cloud sync file is replaced with a fresh complete copy?
Do note that a full Sync process may take many minutes to complete.How to reset Sync to Cloud
- Log out of your mobile app, then do this on your desktop / laptop:
- Go to Edit / Preferences / Mobile and Web
- Click the "Reset your cloud data" link and follow the instructions until it is complete.
- Now log back into your mobile app
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Thanks the reset worked. You forgot one step. After resetting the cloud data, I had to sync first from the laptop before opening the app.0
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Getting msgs when I sync now that certain transactions have illegal functions. Seems like it is focused on split transactions for my mortgage payment going back two years. I delete and re input with success but when synced it finds a new one. Very, time consuming.0
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