40% off didn't work?
Ok this is a bit of a mess. I got an offer for 40% off and signed up for it. I already had an active subscription. Unfortunately I don't recall exactly when I bought it but it was after I paid full price for my subscription in July 2021. I called and asked how that would work since I had an active subscription and they said it would become active when my current subscription expired. Well I'm now getting messages to renew and there is nothing in my list of subscriptions that indicate I have this 40% off subscription. What should I do?
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