1/3/22 --> 7/5/22 (QFX) Web Connect files not importing

StanGail
StanGail Quicken Mac Subscription Member
edited August 2022 in Download, Add/Update Accounts (Mac)
Since this issue has been ongoing for at least 6 months, can we expect a credit our on subscription?

Comments

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta
    @StanGail In order for anyone to answer, it would be necessary for you to provide details about what issue you are referring to. Does it involve a specific financial institution? Also, include what version of Quicken you are using. 
    Quicken Mac Subscription • Quicken user since 1993
  • StanGail
    StanGail Quicken Mac Subscription Member
    edited July 2022
    It would be this issue:
    https://community.quicken.com/discussion/7905187/ongoing-7-5-22-qfx-web-connect-files-not-importing#latest
  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    StanGail said:
    It would be this issue:
    https://community.quicken.com/discussion/7905187/ongoing-7-5-22-qfx-web-connect-files-not-importing#latest
    Ok, so you're downloading a QFX file from some bank.
    Which bank?
    What edition level (Starter Edition, Deluxe, etc.), version and release of Quicken (R xx.xx)  are you using? Click Help / About Quicken (Mac: Quicken / About Quicken) to determine year/version and release.
    US, Canadian or other country version?
    Is your subscription expired or still active?
    Is there a reason why you're downloading QFX files instead of using One Step Update (or "Update Now") from within Quicken?

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    Unfortunately - it looks like Quicken support are not able to address & resolve this -

    ONGOING - 1/3/22 --> 7/5/22 (QFX) Web Connect files not importing

    So... as mentioned above - if you supply all the details, maybe we all can help find out more info on your situation -


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