Trouble Downloading Quicken

System
System Member admin
This discussion was created from comments split from: log in problem - Data File Password.

Comments

  • slobeavr
    slobeavr Member
    Help - I cannot get Quicken to Download program on new desktop. Program does not allow me to get in with old ID and Old password.
  • Quicken Jared
    Quicken Jared Moderator mod
    slobeavr said:
    Help - I cannot get Quicken to Download program on new desktop. Program does not allow me to get in with old ID and Old password.
    I am sorry to hear about this problem with downloading Quicken. Thank you for looking to the Quicken Community for assistance. 

    Have you recently changed your password associated with your QuickenID? Do you notice any particular error messages when trying to use your credentials to sign into your program? Also, be sure to type the password out on a notepad document of some kind prior to entering it, to confirm that it is being keyed in correctly. 

    I look forward to working with you in greater depth on this issue, if you have the chance to check back in with us again.

    Thank you,

    Quicken Jared 
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    To install Quicken on the new computer, I suggest you download and open: https://download.quicken.com/windows/Quicken.exe

  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    slobeavr said:
    Help - I cannot get Quicken to Download program on new desktop. Program does not allow me to get in with old ID and Old password.
    Hi @"slobeavr ,


    What was the last version of Quicken, were you running?


    thecreator - User of Quicken Subscription R46.12 (HF1)  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32-Bit Build 19045.2486                  
                       Windows 10 Pro 64-Bit Build 19045.2486 Release Preview Channel. Lost Win 11.
                      also  Windows 10 Pro 64-Bit Build 19045.2526 .
    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1


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