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Citicard on-line balance error
On 6/24/2022, my download into my Citicard DoubleCash card entered a credit (properly) but the Online Balance shown in Quicken on the account was negative that amount. And, obviously, my account reconciliation didn't work properly as the actual balance (verified on the Citibank web page) was positive but Quicken shows it as negative. Since then, I've had one further download and, again, the entry in Quicken was correct, but the online balance shows as the same amount but negative. So--Citibank has it right, the Quicken register enters it properly, but the "Online Balance" is the proper amount--but negative. How do you get this corrected?
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