My American Express downloads are no longer balancing
Options

Topdock
Quicken Windows 2017 Member
This is a recent problem. I have been using Quicken to track AmEx credit card since 2012. It has always been in balance until this past week. It is now off several thousand dollars when I try to reconcile.
A quick check shows at least one payment to Am Ex that has a message that says this was entered manually and does not correspond to a download. This was an entry for November 2021.
I ran the download several days in a row with no resolution.
I ran the validate and repair function and it shows no errors in my backup file.
A quick check shows at least one payment to Am Ex that has a message that says this was entered manually and does not correspond to a download. This was an entry for November 2021.
I ran the download several days in a row with no resolution.
I ran the validate and repair function and it shows no errors in my backup file.
0
Answers
-
To determine what has changed, I suggest you compare the running balance of the account register in the current Quicken file with the running balance of the account register from a Quicken file backup saved when the account was last reconciled. One way to accomplish this is to print the registers to text files.0
This discussion has been closed.
Categories
- All Categories
- 22 Product Ideas
- 29 Announcements
- 205 Alerts, Online Banking & Known Product Issues
- 19 Product Alerts
- 750 Welcome to the Community!
- 621 Before you Buy
- 1.1K Product Ideas
- 50.8K Quicken Classic for Windows
- 15.6K Quicken Classic for Mac
- 995 Quicken Mobile
- 784 Quicken on the Web
- 82 Quicken LifeHub