Why was I just forced to renew my subscription when it isn't due until November?

Dctrtom
Dctrtom Member ✭
edited August 2022 in Installing and Updating (Windows)
That's the question.

Answers

  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
    How were you forced to renew your subscription?
    Quicken Subscription HBRP - Windows 10
  • [Deleted User]
    [Deleted User] ✭✭
    @dctrtom - if you go into Help->About Quicken, what does it show for "Membership valid until"?
  • Dctrtom
    Dctrtom Member ✭
    It did and does say November. I was forced by not being able to download my accounts until I paid.
  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
    November 2022 or 2023?
    Quicken Subscription HBRP - Windows 10
  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    Dctrtom said:
    It did and does say November. I was forced by not being able to download my accounts until I paid.
    Hi @"Dctrtom
     ,
    I assume that you went to: https://www.quicken.com/ using your browser and not from a link that was furnished to you. You logged into your Account to extend your membership?
    thecreator - User of Quicken Subscription R46.12 (HF1)  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32-Bit Build 19045.2486                  
                       Windows 10 Pro 64-Bit Build 19045.2486 Release Preview Channel. Lost Win 11.
                      also  Windows 10 Pro 64-Bit Build 19045.2526 .
    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1


  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    @Dctrtom In what manner were you prevented from downloading transactions.  What EXACTLY happened?  Any error codes or messages?
    And, what Financial Institution(s) did this happen with?
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
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