Update R42.8 -- Causing Reset Loop Back To Version R1

TexMike
Member ✭✭
This morning I launched Quicken (Release R41.19). Got an error that said Quicken could not find (or access) my Data File.
-- I clicked the “I am an existing Quicken user" option, selected my data file (C:\Users\NAME\Documents\Quicken) and Quicken imported it. I still couldn't not update investment prices.
-- Next I validated my Data File. No errors.
-- Then I checked for updates. Release R42.8 was available for download, which I did.
-- Relaunched Quicken and noticed my version had reset back to Release R1 after the R42.8 update.
-- Downloaded the Mondo Patch. Version went back to Release R41.19.
-- Then I did a manual check for updates to see if the problem repeated. After downloading R42.8 again my Quicken version reset to back to Release R1 (again).
-- Downloaded Mondo Patch for second time and version returned to R41.19.
What is happening? I am not updating to Release R42.8 again because it keeps giving me a reset loop to version to R1. Any ideas?
-- I clicked the “I am an existing Quicken user" option, selected my data file (C:\Users\NAME\Documents\Quicken) and Quicken imported it. I still couldn't not update investment prices.
-- Next I validated my Data File. No errors.
-- Then I checked for updates. Release R42.8 was available for download, which I did.
-- Relaunched Quicken and noticed my version had reset back to Release R1 after the R42.8 update.
-- Downloaded the Mondo Patch. Version went back to Release R41.19.
-- Then I did a manual check for updates to see if the problem repeated. After downloading R42.8 again my Quicken version reset to back to Release R1 (again).
-- Downloaded Mondo Patch for second time and version returned to R41.19.
What is happening? I am not updating to Release R42.8 again because it keeps giving me a reset loop to version to R1. Any ideas?
0
Answers
-
Reformatted Text. Thanks for your suggestion,1
This discussion has been closed.