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Help with One Step Update - BECU - Boeing Employees Credit Union

Not working

Answers

  • CherylOlise
    CherylOlise Member
    edited July 2022
    Pls have someone call me
    [PERSONAL DATA]
  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    edited July 2022
    In what way?  Any error codes or messages?
    And, what Q product are you running, and what BUILD of that product?  Also, what's  your
    "Membership valid thru date"? Find this info at HELP, About  Quicken.

    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    No one is going to call ... it just doesn't work that way.
    You can either post messages/replies here ... or click HELP,  Contact Support, Contact Quicken Support for more assistance.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    edited July 2022
    Please provide the version of Quicken being used: select Help > About Quicken
    Please provide the full name of the financial institution and the connection method being used: open the register, press Ctrl + Shift + E and select the Online Services tab

    Please provide as much detail as you can without exposing any personal data.  This is a public forum.

    If you're using a recent subscription release, you may contact Quicken Support by selecting Help > Contact Support > Contact Quicken Support
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    edited July 2022
    CherylOlise said: Not working
    so.... what is not working -
    we are not looking over your shoulder, and we have no idea what you are talking about.
    AND - this is just a peer level PUBLIC customer discussion forum - (don't leave personal info)
    no one will call you - we can help.... but you have to help us understand -
    If you need it - you can always take the path for Quicken Support - by calling or chat -

    QWin Deluxe Subscription - sticking with R47.15 - Win10

  • CherylOlise
    CherylOlise Member
    In the subject line I wrote, One step update, that is not working. Has not pulled forth update since 6/24! My bank is Boeing Employees Credit Union. I received a note from Quicken to load the latest version and so I updated that just now. But, the Tool, one step update still did not take effect.
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    edited July 2022
    In the subject line I wrote, One step update, that is not working. Has not pulled forth update since 6/24! My bank is Boeing Employees Credit Union. I received a note from Quicken to load the latest version and so I updated that just now. But, the Tool, one step update still did not take effect.

    If you haven't already, you may want to review: NEW! Boeing Employees Credit Union OL-294-A 07/05/22

    There is also a long thread of other users venting at: BECU OL-294-A error
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    edited July 2022
    CherylOlise said: My bank is Boeing Employees Credit Union.
    hi - since there is already a ton of discussion concerning BECU -
    1 - Have you setup BECU as a new Account in Quicken... or are you stuck at that point ?
    2 - Have you setup the account, but the One Step Update fails.... How... with the OL-294 Error ?
    Are you getting the OL-294 error or something else with the Quicken One Step Update ?
    Instead of having another thread to follow, I will suggest this entry get merged with the other BECU existing topics -

    QWin Deluxe Subscription - sticking with R47.15 - Win10

  • jimmbo2001
    jimmbo2001 Member ✭✭
    I have the same issue for the last week and a half. I have 5 BECU accounts that used to update correctly. Within the last week and a half, I get OL-294-A. I contacted BECU and they said it's not them, its Quicken.
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    I have the same issue for the last week and a half. I have 5 BECU accounts that used to update correctly. Within the last week and a half, I get OL-294-A. I contacted BECU and they said it's not them, its Quicken.
    If that's what they said, the persons you contacted are either ignorant or lying.
  • marketingeek
    marketingeek Member
    have the same problem and I just tried again and it is still the same status. Not fixed.
  • marketingeek
    marketingeek Member
    sherlock you are the one that is wrong. I spoke directly to Quicken support and they told me that it is a quicken problem and quicken is working on this problem.
  • Planethill
    Planethill Member ✭✭✭
    edited July 2022
    Then why did BECU "directly" say this?  I don't think its Quickens IT department working on their "outage". :smiley:



    This doesn't work BTW. :(

This discussion has been closed.