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Quicken Classic for Windows
Paying Bills, Online Billers & Reminders (Windows)
Online Billers keep being reported Account is locked
Skeeter Jones
I have 4 bills that keep reporting Account is locked yet there are no issues when I log into any of those accounts. This is an ongoing issue.
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UKR
What are the biller names?
Do these billers require 2FA extra security prompts to be sent to your smartphone or email address?
Skeeter Jones
Yes I believe they do.
UKR
From the Bills, Income & Transfers view try this, please:
Click the gear icon in the upper right corner of the view
Click Review and Repair / Review and Repair Online Billers.
Dazza
I’m having the same problem but with my Sprint account.
UKR
If Review and Repair Online Billers does not appear to solve the problem, please contact
Quicken Support
on the phone during
posted hours of operation
and report the issue.
BTW, have you tried turning off 2FA at the biller's website, as a temporary bypass?
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