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Password issue installing Quicken on 2nd PC

plemosc

I have the paid Delux 2019 version.
I installed it on another PC because the PC where I had installed and was using Deluxe broke down.
I'm not able to validate the Password when using Quicken ID!
Can anyone help. Or tell me how to contact the support chat?

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Ps56k2

Log into the Quicken website - and review your account status -

Are you using the current subscription version ?
Is your subscription expired ?

Did you download the latest version from the Quicken website ?

plemosc

I use Quicken Deluxe. The version is active, I can access it on the other PC. But when I start quicken on the PC I'm having problems, I change the password, quicken support validates it but when I enter it again, it says there is a problem and asks for a new password!!! Crazy...

Ps56k2

Is this asking for a Quicken ID & password -

or - the Data File Password ?

How did you install Quicken on the other PC.... from where & how ?

plemosc

I installed the Deluxe version from my CD. Qu is registered and active on my other PC

plemosc

I installed the Deluxe version from my CD. Qu is registered and active on my other PC.
I have already installed the version from the Quicken website but the error persists. But on the other PC everything is working!!! Strange thing. I know Quicken has monthly subscriptions as a strategy, but I manage it manually, so why do I always need to update???

plemosc

Sherlock

If you haven't already, you may want to review: https://www.quicken.com/support/quicken-support-options

If you're receiving an Invalid Credentials message, Quicken may be having issues validating your public IP address.

"Invalid Credentials" - when using Quicken outside of US ?

"Invalid Credentials" - when using as domestic user in US

"Invalid Credentials" - can't log into Quicken software

thecreator

plemosc said:

I installed the Deluxe version from my CD. Qu is registered and active on my other PC.
I have already installed the version from the Quicken website but the error persists. But on the other PC everything is working!!! Strange thing. I know Quicken has monthly subscriptions as a strategy, but I manage it manually, so why do I always need to update???

Hi @"plemosc

Once Quicken is installed from the CD, that CD can't be reused, except using it as a drink coaster.

To install Quicken on a different computer, you need to use your browser and go to: https://www.quicken.com/ Highlight Sign in and click My Account to sign in. Once you are signed in under Access your Apps, click on Quicken for Windows and Save it.

The purpose of going to your Quicken Account online, is to verify your Quicken User ID and password and make sure they work.

As for why you always need to update, because Quicken is always changing and fixing bugs.

Quicken has yearly Membership / subscription and monthly updates.

Sherlock

thecreator said:

plemosc said:

I installed the Deluxe version from my CD. Qu is registered and active on my other PC.
I have already installed the version from the Quicken website but the error persists. But on the other PC everything is working!!! Strange thing. I know Quicken has monthly subscriptions as a strategy, but I manage it manually, so why do I always need to update???

Hi @plemosc

Once Quicken is installed from the CD, that CD can't be reused, except using it as a drink coaster.

To install Quicken on a different computer, you need to use your browser and go to: https://www.quicken.com/ Highlight Sign in and click My Account to sign in. Once you are signed in under Access your Apps, click on Quicken for Windows and Save it.

The purpose of going to your Quicken Account online, is to verify your Quicken User ID and password and make sure they work.

As for why you always need to update, because Quicken is always changing and fixing bugs.

Quicken has yearly Membership / subscription and monthly updates.

The CD may be reused to install Quicken. It is the activation code provide with the CD that may not be reused.

Anyone may install and update Quicken by downloading and opening: https://download.quicken.com/windows/Quicken.exe

thecreator

Sherlock said:
The CD may be reused to install Quicken. It is the activation code provide with the CD that may not be reused.

Anyone may install and update Quicken by downloading and opening: https://download.quicken.com/windows/Quicken.exe

@Sherlock

Not saying that Quicken CD, does not install. I'm saying that once the Quicken Program is installed, based on experience, the Activation Window, always opens up and can't be closed.

Sherlock

thecreator said:

Sherlock said:
The CD may be reused to install Quicken. It is the activation code provide with the CD that may not be reused.

Anyone may install and update Quicken by downloading and opening: https://download.quicken.com/windows/Quicken.exe

@Sherlock

Not saying that Quicken CD, does not install. I'm saying that once the Quicken Program is installed, based on experience, the Activation Window, always opens up and can't be closed.

I don't have a Quicken subscription CD to use to confirm or disprove your experience.