After the last update I was unable to print wallet checks?

gordonjaeger Member
edited September 2022 in Errors and Troubleshooting (Mac)
After the last update I was unable to print 3 on-a-page wallet checks. Did this create a problem? I still have about 200 checks.


  • UKR
    UKR SuperUser ✭✭✭✭✭

    How to Repair Printer Setup:

    Try resetting your printer definitions in Quicken and then redefine the printer:

    For Quicken for Windows versions 2009 and older:

    • Close Quicken
    • Use Windows File Explorer to locate and rename the file
      C:\Users\_username_\AppData\Roaming\Intuit\Quicken\Config\WPR.DAT to WPR.OLD
    • Now set up your printer again, as described below. The WPR.DAT file will be recreated next time you start Quicken.

    For Quicken for Windows 2010 until Quicken Subscription (US, 2021) R33:

    • Click File / File Operations / Validate and Repair. Select only "Reset Quicken Printer Settings", then click OK.
    • Now set up your printer (see below)

    For Quicken for Windows Subscription (US, 2021) R34 and newer:

    • Click File / Validate and Repair. Select only "Reset Quicken Printer Settings", then click OK.
    • Now set up your printer (see below)

    Printer Setup (all versions):

    • Close and restart Quicken (might not be necessary, but it can't hurt)
    • In Quicken click File / Printer Setup / For Printing  and visit all selections as needed
      (a) for Reports,
      (b) for Checks,
      (c) for Invoices [Quicken H&B, RPM users only]
      and define your printer.

    If you're printing checks, do not forget to select the correct check style.

    • For 3-per-page personal size checks choose "Wallet Checks (Check 21 ...)", not "Wallet Checks" (unless you still use some very old stock from many years ago)
    • For 3-per-page business size checks choose "Standard Checks", not "Voucher Checks".
    • For 1-per-page business size checks with 2 stubs choose "Voucher Checks".
    • Canadian users need to choose between 2 layout styles, e.g., old style "Voucher" vs. new style "Voucher - Image ready".

    Additional things to check:

    • If you are printing a logo (image) on your checks, click the Logo button and make sure that your logo image file is still where Quicken expects it to be.
    • Also choose the proper features for printing partial pages when using 3-per-page stock.
    • Users of continuous forms on dot matrix printers: Be sure to select "Continuous Forms" instead of "Page-oriented".
    • Laser / inkjet sheet-fed printers: select paper size 8.5*11", standard paper. Do not use any "Auto detect" or photo print settings.
    • If checks print OK on one computer but do not align properly on another computer, compare printer settings, printer port selections and installed printer driver versions.
    • Download and install the latest printer driver directly from the manufacturer's website. The driver that comes with your Windows installation may not be up to date.
    • Make sure that at least one of your printers is marked as Windows Default Printer ... doesn't have to be the one you want to use with Quicken, but you need at least one marked Default Printer
    • In some of the newer versions of Windows 10 you may also need to do this:
      Go into Windows Settings or Control Panel, Printers & Scanners.
      Uncheck "Let Windows manage my default printer".
    • If you can't resolve the check printing issue when printing partial pages, you can try to use form leaders to feed your printer with a proper 8.5x11" sheet while printing a partial 1- or 2-checks page in normal portrait orientation.
      See for an example of form leaders. Check your local office supply store, search on the Internet or order from Intuit.

  • mrpoohcat
    mrpoohcat Member
    Not helpful; this is related to Mac version. Can't print wallet checks, and I still have a bunch.
  • mrpoohcat
    mrpoohcat Member
    I have the Mac version of Quicken, and an HP LaserJet MFP M477fdw printer. I never had probs before, but with various Quicken updates, all of a sudden can't print partial pages of checks. The paper feeds thru just fine, but comes out BLANK!! Ugh. PLease help!!
  • jacobs
    jacobs SuperUser, Mac Beta Beta
    @mrpoohcat If you don't receive any responses here, you may want to contact Quicken Support. I don't know if they'll be able to help, but it might be worth a shot. Unfortunately, with so many different printers, print drivers, and operating systems, things which used to work a certain way sometimes don't. Quicken doesn't control much of the printing process; it's mostly controlled by macOS. And I'd guess that a large majority of Quicken Mac users don't print checks through the program, so there's a somewhat small user base spread out using hundreds of different printers.

    The only suggestion I can offer: if you go to Print checks, have you tried opening the print document in Mac Preview? That is, in the check Print dialog, instead of clicking {int, select the PDF menu at the bottom left and choose Open in Preview. Does the PDF file which opens show the text for the check or not? If yes, can you then print from Preview? 
    Quicken Mac Subscription • Quicken user since 1993
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