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Stifel - OL-295 (QWIN)

MHSwizzleStick

If you run OSU, Stifel SWT reports an OL-295-A error. But if you're logged on to the Stifel SWT website, the OSU is successful. If you then logoff from the Stifel SWT website, the OSU fails again with the OL-295-A error.
This only started happening within the last week. I don't know if this is an issue on the Quicken side or Stifel side. I sent an email to Stifel asking them about it.

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Comments

jenten58@

I am having the same issue ... error code:OL-295-A. Not sure if it is a quicken issue or a Stifel issue.

MHSwizzleStick

[Removed - Duplicate]

Quicken Anja

Hello @MHSwizzleStick & @jenten58@,

Thank you for reaching out to the Community and providing a detailed description of the issue, though I apologize that you are experiencing this.

If you try the error-specific troubleshooting instructions found in this support article regarding error OL-295 first, will it allow you to update error-free without needing to be signed into the financial institution's website after?

Check back and let us know! Thank you.

MHSwizzleStick

The support article does not fix the problem. All of the settings it said to check were already set correctly on my computer.

MHSwizzleStick

Just received this response from Stifel:

Thank you for contacting Wealth Tracker Support. At this time Stifel is experiencing a connection issue with Quicken. We are working to resolve this, it may take another week before the connection is fixed. I will contact you once Stifel is able to connect with Quicken. Thank you for your patience; we apologize for this inconvience.

lkrupp

Another week? Sounds like after everybody switched over to Stifel-SWT they have a capacity issue now. A week?

lkrupp

[Removed - Duplicate]

Quicken Janean

Hi @MHSwizzleStick and @jenten58@,

We have been informed that this issue should be resolved. Can you please let me know if you are still experiencing the OL-295 error? Thanks and I am sorry for the delay!

Quicken Janean

MHSwizzleStick

I am no longer getting the OL-295 error.

cromaney

I am having a error issue when trying to download transactions from Stifel to Quicken. Quicken says there is a "error" but it does not indicate what error is occurring.

jenten58@

Seems to be resolved. Thank you!