HSBC Bank not connecting

I can see the accounts, but Quicken also says it can't connect. When I deactivate and re-activate, it brings up the pop-up to link to an existing account, then goes back to the same thing again. Any ideas how to correct this, or is this an issue with Quicken itself? Have never seen something like this before.


  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    What's the exact message that you're receiving?  Any error codes?  "See the accounts" where?
    Any problems with downloading into non-HSBC accounts?
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
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