Loan principal payment switched to uncategorized transaction after Quicken Mobile sync?

Mary6@

After setting up a mortgage, quicken calculates the principal and interest payments. The principal payments are set up as a transfer to the loan account.

When I sync to my Quicken cloud account, all the principal payments become uncategorized transactions. Quicken on the web shows the following message when I look at my mortgage account:

"You may view your balances for Loan Accounts, but loan transactions are not currently supported"

Anyone else having this issue?
What is the proper way to enter a mortgage payment into my checking account so I don't get uncategorized splits when syncing to Quicken Web/Mobile?