Error Opening File After Backup and File Fix After Update

Richard Valentine
Richard Valentine Member ✭✭✭
edited August 2022 in File Conversion and Backup (Windows)
Updated to latest version, performed backup, and received an error that quicken could not open the file after backup. Received the same error after validating the file. I had to exit and reopen quicken.
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  • Quicken Jared
    Quicken Jared Quicken Mac Subscription Alumni ✭✭✭✭
    Richard Valentine said:
    Updated to latest version, performed backup, and received an error that quicken could not open the file after backup. Received the same error after validating the file. I had to exit and reopen quicken.
    Hello @Richard Valentine, 

    I am sorry to hear about this issue with opening data files. Thank you for speaking with us about this here on the Quicken Community. 

    I want to be clear on the situation; were you able to access the Quicken menu of the same data file that is displaying this error message? Also, have you tried restarting the computer when this message appears? It may help us if you can submit a screenshot of the error message - with personal information redacted as necessary - using the steps listed here. Note that you can also drag and drop images into your comment before it has been posted. 

    I look forward to your response. 

    Thank you,

    Quicken Jared 

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