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Cloud Sync Reliability?

MichaelTEck

Can anyone tell me if they are relying on and trusting the Quicken Cloud Sync with all their accounts? I stopped syncing my bank accounts more than a year ago because of lost transactions and duplicate transactions causing all sorts of frustration with Quicken. I never had any issues with credit or charge accounts, just my primary bank checking account.

I'm not looking for troubleshooting steps, I went through renaming my file and clearing the cloud file, etc., trying everything I could find in the community. Nothing ever solved the issue. I was also disappointed that Quicken doesn't know anything about sync issues and cannot help. I also never see any bug fixes or improvements mentioned in the regular updates.

Is everyone having good results now?

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Chris_QPW

MichaelTEck said:

Can anyone tell me if they are relying on and trusting the Quicken Cloud Sync with all their accounts?.

Is everyone having good results now?

I would say that anyone that trusting the Quicken Cloud Sync, is risking corrupting their data file. This has been true from the day they released it. At times if varies on how many people will be affected by the problems from what I can see, but it has never been without this danger, and recently it has got quite a few people.

From Quicken Inc's own release notes:
https://community.quicken.com/discussion/comment/20285632/#Comment_20285632

https://community.quicken.com/discussion/7916251/r42-8-r42-21-tags-are-deleted-after-one-step-update-might-be-mobile-sync-related

https://community.quicken.com/discussion/7914934/budget-disappeared

(Looking more into the budget thread, cloud sync might not be implicated in that problem, but it has in the past).

Tom Freed

Most of my issues with sync relate only to updates to reoccuriing transactions that have splits. I find that if I use my Windows desktop version and update a TXN with splits (example after mobile phone is paid off I no longer need to reflect that part of the cellular bill), when Sync runs, it overlays the individual split amounts with the original figure, not a zero, which results in an unidentifed sum at the bottom. The only solution I've found is I 'reset' the cloud version anytime I update a reoccuring Txn with splits. Otherwise, the Cloud overlays my desktop version. Its a pain but now I know its not reliable, I know the workaround.