Citi Bank Not connecting

vtkusa Member
I tried to connect to Citi Bank. For the few weeks there is an ongoing issue. Do we know the status ?


  • vtkusa
    vtkusa Member
    CC-502 with Citibank
  • Quicken Jared
    Quicken Jared Moderator mod
    vtkusa said:
    CC-502 with Citibank
    Hello @vtkusa

    I am sorry to hear that you are being affected by this problem with the CC-502 error message. Thank you for letting us know about this here on the Quicken Community.

    Currently, there is an Open Alert regarding CitiBank and error messages of this kind. You can follow the thread linked here for additional details and any future updates.

    I hope this is helpful.


    Quicken Jared 
  • ToniBarr
    ToniBarr Member
    Citi Bank cc-502 error continues to be a problem. Tried to download yesterday and today and continue to get the same error code.
  • Occassional-User
    Occassional-User Unconfirmed, Member
    I am having a CC-502 with Citi Card for 6 weeks now. What is the status of your escalation? Should we be complaining to Citibank as well