Entries not appearing

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janwink4
janwink4 Member ✭
edited September 2022 in Errors and Troubleshooting (Windows)
A friend made 2 entries into Quicken Deluxe and both entries disappeared. However they appeared on a report. Can you explain why?

Answers

  • splasher
    splasher SuperUser ✭✭✭✭✭
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    Is the register filtered (at top of register) filtered to not show those transactions?
    Push the RESET button to show everything.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • volvogirl
    volvogirl SuperUser ✭✭✭✭✭
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    Were they in the same account?  Maybe the account is filtered?  Check the filters at the top and the reset button.  Or check the date on the transactions.  Maybe they are sorted in another place in the register.  The register should be sorted by Date with the newest date at the bottom.  Click the Date column heading.  You can click it again to toggle it to reverse the sort.  Or try sorting by Order Entered.

    You can sort by most of the columns in the register by just clicking the column heading.  Also you can sort by Order Entered, which is handy when doing a lot of entries.  While in a register, click on "Account Actions", select "Sorting Options", select "by order entered" should get you what you are looking for. Or for earlier versions click Options at the top of the register on the right side. If you sort by anything other than the Date column you might not get a true running balance.  So after you sort and look around be sure to sort it back by the Date.

    I'm staying on Quicken 2013 Premier for Windows.

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