Quicken is throttling requests to Schwab resulted in delayed reconciliation

George Friedman

Am I the only person who notices that if I initiate a transaction download from Schwab and if there ARE no transactions downloaded, subsequent attempts to get the recent transactions are substantially delayed by over an hour. STOP DOING THAT! IT KEEPS ME FROM RECONCILIATING THE ACCOUNT BEFORE I PLACE ADDITIONAL TRANSACTIONS.

Chris_QPW

Quicken Inc has no control over this.

With Direct Connect it was Quicken talking directly to the financial institution, and as such the financial institution completely controlled when these would be made available to Quicken.

The flow with Express Web Connect (or Express Web Connect +):
Quicken -> Quicken servers/Quicken cloud dataset (sync) -> Intuit -> Financial Institution's website API.

The "Sync" between Quicken and the Quicken cloud dataset should have no delays in it, the same for the request from it to Intuit.

But depending on the financial institution agreement Intuit might not be able to fetch data faster than some period of time (note that both the Quicken server make periodic request for the data to keep the Quicken cloud dataset up to date).  Or even if they make the request every time you run One Step Update it is up to the financial institution to decide if they want make that "real time" or not.

Chris_QPW

BTW if we use the "really old out of date/not correct" explanation of what Express Web Connect does, you would be waiting at least over night for those transactions.
From the Community FAQ:
https://community.quicken.com/discussion/comment/19996473/#Comment_19996473



Luckily this information is incorrect, but it is correct that Quicken's getting of information (even using Direct Connect) has never been guaranteed to be "real time".