No option to link Chase cc acct with new connection method

qcknuser
qcknuser Member ✭✭
edited September 2022 in Download, Add/Update Accounts (Windows)
I followed all directions but when it came time to link my current chase credit card to my existing account, my card was not listed. It would allow me to add a new account but that is not what I want. Is there no ability to link an existing account with the new connection method? thanks.

Comments

  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Did you deactivate the Chase credit card before trying to change over the Express Web Connect +?
    Quicken will only show accounts that are not currently activated.
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