Ally Bank, One Step Update, error code C-501 problems

pete163

For at least a week or two I have been unable to connect to Ally Bank and update by banking transactions using "one step update". I have entered my user ID and password multiple times and deactivated and activated the account multiple times with the same result. Quicken does not connect and I get a C-501 error code. I have used the same user ID and password and have had no problem connecting to my bank's online account so they're not the problem. Beyond frustrated!

Boatnmaniac

If you have not already done so you might want to read the following Support Article:  https://www.quicken.com/support/error-when-using-online-services-cc-501.

Per this Support Article it sounds like perhaps you should be contacting Quicken Support via Phone Call or Chat at https://www.quicken.com/support#contact-support.