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Quicken Classic for Windows
Errors and Troubleshooting (Windows)
Ally Bank, One Step Update, error code C-501 problems
pete163
For at least a week or two I have been unable to connect to Ally Bank and update by banking transactions using "one step update". I have entered my user ID and password multiple times and deactivated and activated the account multiple times with the same result. Quicken does not connect and I get a C-501 error code. I have used the same user ID and password and have had no problem connecting to my bank's online account so they're not the problem. Beyond frustrated!
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Boatnmaniac
If you have not already done so you might want to read the following Support Article:
https://www.quicken.com/support/error-when-using-online-services-cc-501
.
Per this Support Article it sounds like perhaps you should be contacting Quicken Support via Phone Call or Chat at
https://www.quicken.com/support#contact-support
.
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