Ally Bank, One Step Update, error code C-501 problems

pete163 Member ✭✭
For at least a week or two I have been unable to connect to Ally Bank and update by banking transactions using "one step update". I have entered my user ID and password multiple times and deactivated and activated the account multiple times with the same result. Quicken does not connect and I get a C-501 error code. I have used the same user ID and password and have had no problem connecting to my bank's online account so they're not the problem. Beyond frustrated!


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