Budget got wiped out in latest revision of Quicken Windows

rotygolf
rotygolf Quicken Windows Subscription Member ✭✭✭
edited October 2022 in Budgeting and Planning Tools (Windows)
I went to open my budget and it was gone. latest version wiped it out.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @rotygolf,

    Thank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.

    This issue is a bug that has been reported to our Development and Product teams for further investigation and resolution. Though we do not currently have an ETA, once a solution is created it will be made available as part of a future release.

    In the meantime, we recommend that you restore a backup that was saved prior to this issue occurring and turn off mobile sync. Once you've restored the backup, please follow the instructions provided below.

    1. Navigate to Edit 
    2. Preferences
    3. Mobile & Web
    4. Turn Sync OFF. 

    Thank you!
    (CTP-3981)

    -Quicken Anja
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  • rotygolf
    rotygolf Quicken Windows Subscription Member ✭✭✭
    The budget keeps getting wiped out even after a restore from backup. Quicken crashed on latest restore. When is this problem gong to be FIXED!
This discussion has been closed.

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