I was billed 119.88 by paypal for quicken inc

Question

Auto charged my American Express for annual subscription however I can't use quicken, it wants me to pay again. I am paid till 2023. Who do I contact, looked throughout the site and no phone, no support with a real person, no answers for billing and account discussion. PLEASE HELP

UKR · Answer

Do you have more than Quicken ID on file with Quicken Inc? If so, you really do need to call Quicken Support on the phone and cancel the unused subscription, requesting a refund 

Quicken Support:

* To contact Quicken Support,
     please use this link only:
https://www.quicken.com/support#contact-support  and select Chat or Phone support. 

          Support is only available during posted hours of operation
* The phone number can be found
     at the support website.
To start Chat or see the
     support phone number, your browser must allow popup windows from https://www.quicken.com

          See https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest
* If you are eligible for
     Premium Support (purchased separately or included as part of your
     subscription to Quicken 2018+ Premier or HB&R) call the number that
     can be found at the top of your My Account page at https://www.quicken.com/my-account  (US) or https://www.quicken.com/canada/my-account (Canada) when you log in
     with your Quicken ID. Place the call using the phone whose number is
     recorded in your account profile.
* Other links or phone numbers
     found elsewhere on the Internet, even in some posts or emails received
     from other Community members, may not be from Quicken or may not be
     up-to-date. Use those at your own risk.
* Unlike other so-called
     "Quicken support providers", the real Quicken Support is free
     for all currently supported versions.

Greg_the_Geek · Answer

Official Quicken® Support - Phone, Chat, or Community