Quicken won't open after Windows 10 update

CRBlue75

After a Windows 10 update, Quicken won't open but does open an error window to send a report to Quicken. I've reinstalled Quicken twice with no difference.

Quicken Anja

Hello @CRBlue75,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

Have you tried uninstalling/reinstalling Quicken? Please refer to the following support articles for instructions on uninstalling here and reinstalling here.

However, after you have uninstalled and before you proceed with reinstalling, please open your Windows File Explorer and navigate to This PC > C: Drive > Program Files (x86) and delete the folder titled "Quicken" (doing so does not affect your data files). After you have deleted this folder, go ahead and try reinstalling.

Let us know how it goes!

CRBlue75

No difference. It didn't open after the installation and generated a window to send an error report

Greg_the_Geek

FAQ: Windows Defender & Controlled Folder Access — Quicken

CRBlue75

When I tried to open Controlled Folder Access, a window opened that said the page isn't available because the IT Administrator has restricted access. This is my personal PC and I don't have an IT Administrator.

Greg_the_Geek

Is your Windows user account an Administrator account?

CRBlue75

Administrator

Greg_the_Geek

Can you post a screenshot of the windows?