Edward Jones err OL-332-A

dccrens

As soon as they fixed the USAA error they broke Edward Jones. I am getting an OL-332-A. I have tried all the suggested fixes. I can login in the the EJ website with no problems. I have changed my password etc. Nothing works. Come on Quicken!

Quicken Anja

Hello All,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

We apologize for any inconvenience in the meantime! Thank you.

Bob Gabor

Same here...started this morning.

G Contini

Unable to Update Edward Jones Investment Accounts. Getting error OL-332A with an explanation that my password is not correct. This is absolutely NOT the case, I have confirmed the credentials online. This was working fine up until today. I have just installed the update to Version r43.14 this morning and now the update doesn't work. Whatever you have "updated", please fix whatever bug you have just introduced! Alternatively if you give me instructions to "roll back" to a functional version I will do so until you sort out your stuff.

George

splasher

@G Contini

I can report this has nothing to do with the program update you just did because it is happening to me running R41.19. 

William Heise

Same here. Did update today (8/23/22 around 1:30PM EDT) and I get the same error message for Edward Jones, QL-332A. My PW is correct, though.

K109

+1 Same issue

Rick56

I saw this topic in the list of recent issues but it had been closed. I am having the same issues when trying to import data.
I confirmed the password works on the website
I confirmed the correct username and password are listed in the password vault
I tried resetting the account without success
The import worked on 8-20-22
I have the latest update applied (R43.14)
I will try again tomorrow

Quicken Anja

Hello All,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

We apologize for any inconvenience in the meantime! Thank you.

carolineo2

I am having the same problem OL-332-A leaving me without beenin able to download mt bank and investment really nasty