dropped transfer dating back 4 years

pennyr

Its happened again - I thought your last update fixed my issue of dropped transfers between accounts!
But, this morning ALL my accounts were reconciled with bank statements and so I let it sync to the cloud - and I closed the application file.

I needed to add a new transaction and reopened the file. YIKES! account balances were all accross the board and wrong - totally not what was there when I closed the app.
I have already had to rereconcile for 3 years and make corrections to YOUR glitches. I can't even produce an accurate report for tax purposes!
I do know that it has to do with transfers between accounts - but why? I manually add every transaction and let the downloads match to existing.

pennyr

Added comment to previous: I decided to restore a 2 day old full backup on my hard drive. I opened it and it appeard to be what I expected to see. Quicken asked me if I wanted to restore this to the cloud and use it as my file going forward I said yes and it updated to the cloud. When it finished, it had changed the data again!
I am very frustrated and not sure what to do! Do I not update anymore to the cloud? Is that the solution?