Unable to create a loan account

raftorres63 Member ✭✭
I do the following:

1. Choose add a loan...
2. Choose to add details manually
3. Enter details and hit next
4. Hit next on monthly payment screen
5. Hit next on payment reminder without selecting the option to automatically enter the transaction option
6. Hit Done on Loan Payment Reminder screen
7. The program takes me back to step 5. If I cancel the loan is deleted. If I hit next, the same Loan Payment Reminder screen appears.

Any thoughts?
I did validate the Quicken file and everything checks out.
I have created other accounts such as credit cards.
I have vR43.14, Build installed on Win 10.


  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    If the issue is not resolved by performing the Copy and Validate Instructions as described in:  https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows,  I suggest you report the issue to Quicken: select Help > Report a problem...

    Your post is the twenty-second discussion on this topic since December 2019 that I am aware of.  We've been informed that all of the data files Quicken has received thus far with this issue have been resolved by performing the Copy and Validate Instructions.
This discussion has been closed.