BID = 67811 Error - Still With Us When Syncing with USAA

brucewatson

I am a USAA customer, Quicken Mac, (6.9.0), OS 12.5.1. Still getting the BID = 67811 error with each account update. Sometimes the accounts update correctly, sometimes not. As directed in these fora, I tried disconnecting the account downloads, updating the list of institutions, deleting the login from Keychain and reconnecting. I have erased my Quicken Cloud files and reconnected all my accounts. Still the same issue. The discussion keep getting closed, but the problem remains. I keep waiting for the next update to fix it. Any new ideas?

jacobs

I can't answer your question about what the problem is with USAA. But I wanted to tell you the BID is simply the bank identification number for USAA; it isn't an error message. Is there anything else you see? 

I'd note that there are known problems with Quicken connecting to USAA tracked in two separate Alerts:

https://community.quicken.com/discussion/7911201/ongoing-8-27-22-usaa-federal-savings-bank-cc-502-fdp-102-missing-transactions

https://community.quicken.com/discussion/7916257/ongoing-8-25-22-usaa-federal-savings-bank-ol-301-a

You can see and follow these alerts to be notified when the status changes — although in many cases, you'll just see things start working before the Quicken moderators get notified the problem is resolved to post an update. 

Also FYI, fixing connectivity issues like this is almost always a back-end server issue between Intuit (Quicken's connectivity provider) and the financial institution; it's very rare that an update to the Quicken application either breaks or fixes any connectivity issues.