Truist is not Downloading Pending Transactions

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mark33323
mark33323 Member ✭✭
edited October 2022 in Errors and Troubleshooting (Windows)
Truist is not downloading pending transactions from checking and savings.

The transactions are included in the online balance in Quicken.

This has been an issue for months.

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  • Fleabag
    Fleabag Member ✭
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    Does anyone have any updates with this issue and why it is happening
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
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    If the connection type is Direct Connect then only Truist can fix it (note that pending transactions shouldn’t be downloaded, it is the online balance that is wrong).  If it is Express Web Connect then it is more complicated because the problem can be with Quicken (the program), Intuit (Quicken Inc’s “aggregator”) or the financial institution.

    The only way to get this resolved in that case is to contact Quicken support and have them escalate the problem.
    http://quicken.com/contact-support
    Signature:
    This is my website: http://www.quicknperlwiz.com/
  • mark33323
    mark33323 Member ✭✭
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    I'm using Express Web Connect. I was hoping that this website was monitored by Quicken support.
This discussion has been closed.

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