trying to delete account, quicken bombs
s35flyer1
Member ✭✭
I have an account that is messed up somehow. I am trying to delete it to re-add and when ever i right click it to get the edit box where the delete button is quicken bombs. Windows 10 64bit. Quicken also bombs when I try to display the holdings in the account (brokerage). I looked for some other way to delete it and cant find one. If I could get it deleted it would be a snap to re add. I tried restoring from a backup but that must just be the data, there is something in the account that quicken is hitting and simply bombs. Used to work for a software company and we called these forced abends, where it was an unknown error.
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Comments
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If you haven't done so already, please try the following actions:
- Even if you are on the latest software level already, download and install the latest Mondo Patch file from https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product to ensure your Quicken software is up to date and correctly installed.
- Reboot Windows.
- Validate and Supervalidate your Quicken data file.
- If nothing helps, try to restore your Quicken data file from an Automatic or Manual backup taken just prior to the problems first occurring. https://www.quicken.com/support/how-backup-or-restore-your-quicken-data
Validate and Supervalidate instructions
First save a backup file prior to performing these steps
Validate:
- File
- Validate and Repair File...
- Validate File
- If the data file contains investment accounts also select "Rebuild investing lots". If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".
- Click OK
- Close the Data Log
- Close Quicken (leave it closed for about 30 secs)
- Reopen Quicken and see if the issue persists.
Super Validate:
- File
- Press and hold CTRL + Shift while you click Validate and Repair File...
- Supervalidate File
- Click OK
- Close the Data Log
- Close Quicken (leave it closed for about 30 secs)
- Reopen Quicken and see if the issue persists.
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