OL362-A errors for multiple investing accounts

Jim_Harman

It may be unrelated, but yesterday I deactivated and reactivated a Vanguard investing account that transitioned form their legacy mutual fund platform to their brokerage platform. This appeared to go smoothly.

Attempting a One step Update (OSU) this evening, most of my accounts downloaded OK but 3 investing accounts at 2 other FIs came back with OL362-A errors. According to the description, this error indicates that the FI downloaded transactions for an account that does not exist in Quicken.

I followed the instructions here
https://www.quicken.com/support/message-when-using-online-services-ol-362
which said to to deactivate the accounts, restart Quicken, and reactivate the accounts.

The reactivation seemed to go OK with no error messages or duplicate transactions downloaded, but when I tried another OSU, I again got multiple OL362-A errors, this time with different accounts and different FIs.

I exited Quicken, rebooted Windows, and restarted Quicken, and finally the OSU completed without any errors. 

I am relieved that the errors have gone away for now, but it is troubling that they occurred in the first place.

I am running QWin US Premier R43.20