because my subscription expired, I opted to reinstall the version with the patch
I am unable to use Quicken even though the notices said I could continue to use Quicken by reinstalling and using the last patch before my expiration. I have used the process but cannot access my Quicken file, I am only asked to buy a new subscription. Did I do something wrong? I have 20 years of history I do not want to lose. Help!
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