Accounts Not Reconciling at Bank of America Post EWC+ Update?

cbd19137

I went through a "successful" update to the new EWC+ update with all three accounts at Bank of America. No errors or crashes as with Chase. Today I noticed that the online balances DO NOT equal those shown in Quicken. Prior to the recent web connection update, I had reconciled all 3 accounts through August 2022. Now when I examine those three accounts, I noticed that they are reconciled through June 2022, not August. The update changed previously reconciled accounts, and also the beginning and end balances do not match my bank statements any longer.

Anyone else seen this?

Chris_QPW

Yes, the changing of the opening balances and some duplicate transactions have been reported both for Chase and Bank of America.

Also there seems to be a generic problem with Express Web Connect + where it is including pending transactions in the online balance when it shouldn't.

Even though right now there is only an announcement for Chase, I have already seen other Bank of America customers that have done the conversion and seen the same thing.
https://community.quicken.com/discussion/7918391/ongoing-9-22-22-chase-online-balance-including-pending-transactions

hschenkel

I just experienced similar problems. I reconciled my three BOA checking and savings accounts as on 8/27/2022. I changed over to EWC+ on 9/25/22. I then downloaded from BOA. After the download, the August balances on my computer did not match the BOA statements. On further checking, I found that transaction transferring from one BOA account to another in Quicken were deleted. This impacted accounts from Merrill Lynch and Chase. I was able to restore from my backup, but I have now disconnected from BOA until the issues with EWC+ are resolved. This looks to me like an application that was put into operation without full testing. Anyone else having issues like this with EWC+???

Leopold_Butters

I am having a very similar issue. All my accounts are off and do not match the online account. I have already spent a few hours trying to figure out what is going on and can't seem to match up the numbers. The transaction are there but what my online balance is and what the Quicken register are nowhere near each other. I had to work with support just to even get my BOA EWC+ to download transaction and now I got this issue. Anyone else having this problem and have a solution for us?