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Quicken Classic for Windows
Errors and Troubleshooting (Windows)
Unable to connect with Bank of America and Chase
Kal Manjunath
Continue to see error CC-501 when I attempt to link my accounts again. Thank you
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Quicken Anja
Hello
@Kal Manjunath
,
Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.
As stated in this
support article
regarding error
CC-501
, if the issue persists for more than 24 hours, you will need to contact
Quicken Support
directly for further assistance.
Our support agents will need to collect and review your log files to further investigate the issue and will then likely be required to file an escalation in order to have it successfully resolved.
I do apologize for being unable to resolve this issue from here in the Community.
Click
here
to review Quicken Support's hours of operation.
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