It has been 30 days since i was able to download my chase activity. Is it ever going to be fixed.

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Chanp
Chanp Member
I tried a million times and still not able to connect to Chase. Quicken says connection timed out.

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  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
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    Which connection method do you see listed directly under the Account name in the top left corner of the Account Register?   Direct Connect, Express Web Connect or Express Web Connect+?

    Quicken Classic Premier (US) Subscription: R55.26 on Windows 11

  • Chanp
    Chanp Member
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    It asked me to connect via direct connect. Tried atleast couple of hundred times. It always error out saying it timed out.
  • Chanp
    Chanp Member
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    If I am unable to use Banking and reconcile my payables/ receivables, not sure what is the use of paying to quicken for subscription
  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
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    Not sure why you got a message asking you to connect via Direct Connect.  It was announced in June that Chase decided to discontinue Direct Connect and Express Web Connect support and replace both connection methods with Express Web Connect+. 
    • Starting in early Aug:  Chase began notifying Quicken users on a staggered basis when they could start reauthorizing their already set up Chase account(s) for EWC+.
    • At about the same time:  Chase announced that all new Quicken connections would need to be set up with EWC+...could no longer be set up with DC or EWC.
    • On 9/26:  Chase cut off support for DC and EWC.
    The above applies to spending accounts (checking, savings, credit card, etc.). 
    Chase said that Investment and Retirement accounts would still need to be connected via DC for the time being.  I have not heard if that is still the case or if Chase has now cut in EWC+ for these types of accounts, as well.
    Have your Chase Account(s) been previously set up for download?  If so, you should have gotten both email and notifications in Quicken of these changes.  You did not get them?
    Or are you trying to set up the Account(s) for the first time?
    Also, please state exactly which kind(s) of Chase account(s) are you trying to get setup for downloads.
    Let me know and I'll see what I can do to walk you through the set up process.

    Quicken Classic Premier (US) Subscription: R55.26 on Windows 11

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