Why does quicken ask for backup file when started?

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x-bear
x-bear Member ✭✭
When I open quicken, a request to reinstall last BkUp. I thought this would quit after one time, but it is continuing to happen. How can this be corrected. This started after last update of quicken.
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Answers

  • splasher
    splasher SuperUser ✭✭✭✭✭
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    Q is asking for a backup since it can not find the most recently used file.  This could be because the file's location has changed or due to the file's name.
    Check your filename length. Quicken can get picky about it if it is longer than eight characters, 12345678.QDF. 
    Also check that there is not a space at the end before the period.
    Rename it in Windows Explorer with Quicken closed. Once renamed, double click on the file to start Quicken with that file, after that, it should find it on its own.
    The old file name will still be in the Recent File list (File menu), but if you select it, Quicken will tell you it can't find it and offer to remove it from the Recent File list.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

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