Chase Home Equity loan shows as paid off after update

Question

Following the Chase update my Home Equity loan shows as Paid Off and doesn't allow me to do anything with it.  I can disable the Web Connect as it tells me there are outstanding transactions but I can't see them to clear them.  This account is basically locked in Quicken.

UKR · Answer

Changing "Account Intent" is not what I was talking about in my earlier response. I was referring to the Account Type. (see image)

The Account Type of an existing account cannot be changed by a user after account creation.

jcrowthr · Answer

changing account type only shifts it from "property &debt" to "banking" with no change in the "paid off" status.I tried changing it while disconnected then redoing the Chase link and it still shows "paid off"

Chris_QPW · Answer

It sounds like this bug:
https://community.quicken.com/discussion/7918846/ongoing-10-8-22-chase-heloc-accounts-change-to-credit-card-account-post-migration