clokms said: I can't open Quicken on Windows and it does a blink in the background trying to open. A new update was installed Friday. Also there is a small arrow over my icon. I am an online subscriber. Any ideas how to fix it? I did a reboot and customer service is closed today.
Have you tried restarting your computer after this happens - or is the 'reboot' being mentioned a restart of the Quicken program? You may additionally try uninstalling the Quicken software using the steps listed in this Support Article, then deleting Quicken from the Program Files (x86) folder. You may then reinstall the software after following those steps using the steps listed here.
Also, is there any way you could provide screenshots of the 'arrow over the icon' that you're seeing - with personal information redacted as necessary? You can follow the steps explained in this FAQ in order to do this. Also note that you may drag and drop your images into your comment in order to submit images, as well.
