Savings Goals - Not Supported in Starter version ?

Coffee28
Coffee28 Member
I'm running Quicken Starter Edition R44.28. Suddenly I can no longer create a Savings Goal as I get a message that reads, "Savings Goals are not supported." Why is this happening and how can I fix this?

Comments

  • Tom Young
    Tom Young SuperUser ✭✭✭✭✭
    This comparison of features at Quicken's site:
    says "Budget for savings goals" is supported.  
    But, Quicken does seem to be making efforts to push users to more pricey products.  For example, the introduction of support for RSUs initially extended down to "Deluxe" (maybe due to programmer's errors) but the next update removed that new feature in Deluxe.  Maybe the same has happened here. 
    Officially, R44.28 only fixed issues "causing crashes for some users" so if you weren't having that issue you might want to revert to the previous version.
  • q_lurker
    q_lurker SuperUser ✭✭✭✭✭
    There are several posts going back 3 or more years from usually reliable SUs that Savings Goals are NOT a feature in the Starter Edition.  I have no experience with the Starter Edition.

    Perhaps if you used Savings Goals in a Deluxe edition and then downgraded to Starter, you were able to keep using the ones you had, but maybe can't create new ones.

    I tend to be skeptical of the accuracy about features identified in the comparison of features charts that the marketing people put forth.  
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    Coffee28 said:  Starter & Goals 
    EDIT - updated topic title to better reflect actual Q&A, and requested your other duplicate postings be deleted. 

    QWin - R54.16 - Win10

  • Coffee28
    Coffee28 Member
    That's exactly what has happened. I down graded to the Starter Version because of a system crash and the Savings Goals I had in my Deluxe version are still available but I cannot create any new ones. Very disappointing. How can I upgrade to the Deluxe version?
  • q_lurker
    q_lurker SuperUser ✭✭✭✭✭
    How can I upgrade to the Deluxe version?
    You should be able to go through Quicken's Help options. (Manage Your Subscription / Upgrade)  I believe they will charge you the MSRP difference.  I am not sure if that is something pro-rated for the remaining period on your current subscription.  

    You could also flat out buy a Deluxe copy and install that.  That should extend your current subscription.  I don't know what balance gets applied as Starter vs Deluxe.  If you buy from Quicken, your time starts immediately.  If you buy from a third party, your time starts when you install.    

    You might want to try to talk to Quicken support to clarify some of the aspects I don't know.   
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