Does anyone is having problems of future schedule payments from Chase

regracia

Since the change of connection to Chase using the Express Web Connect if I make a schedule payment on Chase web site directly those schedule payments are not downloaded into quicken so my future balance is off and useless. Anyone have this problem? I have reported it to Quicken even Quicken had the audacity to tell me that is not a supported feature that I have to enter my transactions manually into quicken. Chase have ignore my numerous call and on line messages.
Anyone has an idea how to fix this I have activate and deactivate the chase connection numerous times so what is the good to have quicken if it can keep a balance of a checking account. I been using quicken from the 1980's and until today Quicken can't no keep a balance.

Rocket J Squirrel

regracia said:

that is not a supported feature that I have to enter my transactions manually into quicken.

This is true. Your scheduled payments at Chase will not download until they clear. If you want to see them right away, you must enter them manually into Quicken.

regracia

Really! so to make payments to vendors I then need to use Bill Manager otherwise I need to enter them manually that is different to what it was before this new chase connection. so this sucks because I have other banks and I don't have that problem. I use the Chase online to make payments because I can schedule payments like if I want to make 12 monthly payments and then I don't have to remember to do it, how you do this in Quicken? I had a lot of trust on Quicken but during last year a lot of payments done on quicken never made it my bank, so the reason to go directly to my bank I don't trust Quicken to do it. so I have to verify each time on Chase.

Chris_QPW

If you are going to make a payment in the Chase bill payment system, you will need to also enter it into Quicken  (either manually or with a reminder) if you want to see it before the payment actually clears and downloads.  When it downloads you will match it to the manually entered transaction or reminder entered into the register.

The syncing of future payment information is only supported on Direct Connect.