Check pay is unreliable... long delays, non-payments, sent to wrong address
Why can Check pay not work correctly? As noted in earlier post by others, a three week delay between the ostensible mail date, and arrival at the recipient is not atypical for Check pay. Yet, when I mail something personally, seldom does first class mail take more than 5 days, usually 2 days, to arrive. This inordinate delay in Check Pay has cost me significant late payment penalties, even though I now try to send checks the same day as I receive my Visa statement. It is even worse than this. I just had a check returned from the Commonwealth of Virginia since they could not identify what the payment was for. This is reasonable, since the address to which the check was supposed to be sent (as entered correctly in Quicken) was to an entity in Atlanta GA ! So not only can Check Pay not get the checks out on time (blaming the USPS), but apparently it cannot even get the address to which the check is to be sent correct (I suppose this also is a USPS problem ??.. not). In the older versions of Quicken, the bill pay feature worked wonderfully, I have used it for 20 years. Since Quicken became independent, their "new and improved" Quicken fails on may counts.. this being the most serious. It needs to be fixed.
(I use Quicken for MAC)
