What do I do when my account won't accept a new password after I reset it? (Q Mac)

mrehkamp1955
mrehkamp1955 Quicken Windows Subscription Member
edited December 2022 in Signing In, Passwords, and Activation (Mac)
I forgot my password. So I went through the process of resetting it. But, when I try to use the new password, it is not recognized. Now, I cannot access my account

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @mrehkamp1955,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

     In order to better assist you further, could you please clarify and specify exactly which password you are referring to (i.e.: Quicken ID password, data file password, bank password, etc)?

    Thank you!

    -Quicken Anja
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