unable to open backup file on local drive to set up new computer

AmyAM
AmyAM Quicken Windows Subscription Member ✭✭
edited December 2022 in File Conversion and Backup (Windows)
Setting up new Windows 11 computer; backup is on the local drive; error message says 'unable to open' file.

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Are you getting this message during a backup?  Or when?
    Are you using Dropbox, OneDrive, etc to backup your Q data file?
    And, what's the EXACT wording of the message?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Greg_the_Geek
    Greg_the_Geek Quicken Windows Subscription SuperUser ✭✭✭✭✭
    I would suggest changing the extension of the backup file from .QDF-backup to .QDF and opening directly in Quicken instead of restoring.
    Quicken Subscription HBRP - Windows 10
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