Error 501 - Bank-Fund Staff Federal CU WC

Question

I'm unable to fetch transactions from my checking account since early November.  I called Quicken, but the rep was unable to resolve this issue.

UKR · Answer

According to https://www.quicken.com/support/error-when-using-online-services-cc-501 the rep should have bumped this problem upstairs (aka escalated) to the 2nd level support tier.
Please call again, making reference to your earlier call (you do have a ticket number, don't you?) and request escalation.
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