I have used Quicken 2000 Basic since the beginning. Suddenly it will not print checks.

Question

I have used Quicken 2000 Basic since the beginning. Suddenly it will not print checks.
 Everything else appears to be normal.

UKR · Answer

Please try the following:

How to Repair Printer Setup:

Try resetting your
printer definitions in Quicken and then redefine the printer:

For Quicken for Windows versions 2009 and older:

* Close Quicken
* Use Windows File Explorer to
     locate and rename the file 

          C:\Users\_username_\AppData\Roaming\Intuit\Quicken\Config\WPR.DAT to
     WPR.OLD
* Now set up your printer
     again, as described below. The WPR.DAT file will be recreated next time
     you start Quicken.

For Quicken for Windows 2010 until Quicken
Subscription (US, 2021) R33:

* Click File / File Operations
     / Validate and Repair. Select only "Reset Quicken Printer
     Settings", then click OK.
* Now set up your printer (see
     below)

For Quicken for Windows Subscription (US, 2021) R34
and newer:

* Click File / Validate and
     Repair. Select only "Reset Quicken Printer Settings", then click
     OK.
* Now set up your printer (see
     below)

Printer Setup (all versions):

* Close and restart Quicken
     (might not be necessary, but it can't hurt)
* In Quicken click File /
     Printer Setup / For Printing  and
     visit all selections as needed

          (a) for Reports, 

          (b) for Checks,

          (c) for Invoices [Quicken HB&R users only]

          and define your printer.

If you're printing
checks, do not forget to select the correct check style.

* Q 2006 and newer: For 3-per-page personal size
     checks choose "Wallet Checks (Check 21 ...)", not "Wallet
     Checks" (unless you still use some very old stock from many years
     ago)
Before Q 2006 select "Wallet checks" but be aware of the fact that printing will be misaligned if you use old program to print on new Check 21-compliant check forms

* For 3-per-page business size
     checks choose "Standard Checks", not "Voucher Checks".

* For 1-per-page business size
     checks with 2 stubs choose "Voucher Checks".
* Canadian users need to choose
     between 2 layout styles, e.g., old style "Voucher" vs. new style
     "Voucher - Image ready".

Additional things to
check:

* If you are printing a logo
     (image) on your checks, click the Logo button and make sure that your logo
     image file is still where Quicken expects it to be.
* Also choose the proper
     features for printing partial pages when using 3-per-page stock.
* Users of continuous forms on
     dot matrix printers: Be sure to select "Continuous Forms"
     instead of "Page-oriented".
* Laser / inkjet sheet-fed
     printers: select paper size 8.5*11", standard paper. Do not use any
     "Auto detect" or photo print settings.
* If checks print OK on one
     computer but do not align properly on another computer, compare printer
     settings, printer port selections and installed printer driver versions.
* Download and install the
     latest printer driver directly from the manufacturer's website. The driver
     that comes with your Windows installation may not be up to date.
* Make sure that at least one
     of your printers is marked as Windows Default Printer ... doesn't have to
     be the one you want to use with Quicken, but you need at least one marked
     Default Printer
* In some of the newer versions
     of Windows 10 you may also need to do this:

          Go into Windows Settings or Control Panel, Printers & Scanners.

Uncheck "Let Windows manage my default printer".

NotACPA · Answer

@volvogirl Is there a Q Basic 2013?  Or had it become Starter by then?

volvogirl · Answer

This isn't an answer to your question but maybe you should consider upgrading to Quicken 2013.You should at least try to convert to the 2013 version since you don’t use any online services or download transactions now.  Then it should run on newer versions of Windows.  Starting in 2014 they instituted an ID password to get into your own data. I’m staying on 2013.

2013 should run on Newer Windows.  You can download 2013 Deluxe for free using this how to convert article.  It’s under Converting from Quicken 2004-2009.

https://www.quicken.com/support/how-and-when-use-intermediate-version-convert-older-versions-quicken

If your version is 2003 or earlier you will need to first convert to 2004.  Then convert to 2013.  Read that whole article on converting.

And FYI - If your Quicken was before 2010 you should have several files making up the data.  The main data file ends in .QDF.  All Quicken versions prior to QW2010 store your data in a series of files all sharing the same filename but with different extensions like  - .QDF .IDX, .QEL, .QPH  and all 4 of those files were rolled into a single-file .QDF starting in 2010.