Q user since February, 1990. DOS Version 4
Now running Quicken Windows Subscription, Business & Personal
Retired "Certified Information Systems Auditor" & Bank Audit VP
https://community.quicken.com/discussion/7911617/quicken-wireless-mouse-pointer-disappears-and-program-freezes this is what first came up for me in a google search but the thread referred to with steps to resolve the problem seems to also have vanished.