Downloads Matching, clearing, then changing to new.

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tankboy25
tankboy25 Unconfirmed ✭✭
edited December 2022 in Registers & Transactions (Windows)
A few updates ago my downloading transactions show that they are matching then changing to new. In the register I can see that the matched transactions are marked as cleared but all of the downloaded transactions now show new and need to be manually matched to the recently cleared transactions. 

Is this a glitch others are experiencing? 

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Answers

  • msbookbiz
    msbookbiz Member ✭
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    Yes - this is still happening - has been for several months. I see this on all my banking and credit card accounts. Super annoying. Quicken - when is this going to be fixed?
  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
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    @tankboy25 @msbookbiz This is the first that I've heard of this situation.  Have either of you reported this to Q Support?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Answer ✓
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    Are you using Sync to Mobile/Web?
    Signature:
    This is my website: http://www.quicknperlwiz.com/
  • tankboy25
    tankboy25 Unconfirmed ✭✭
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    Yes I am using Sync to Mobile/Web.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
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    I would suggest turning it off for a while and see if that is the source of the problem.
    Signature:
    This is my website: http://www.quicknperlwiz.com/
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