jsarp2 said: In 10/2021 a Quicken update totally corrupted my Quicken files that are associated with my Quicken file. I've used Quicken since 2002 and have many and large account histories. I have found that the only way to backup a file is to use Dropbox. Any other way (and I have tried VERY MANY) I open a backed up file it only loads to that 10/15/21 date. I have reconstructed it so many times and now that I've found a way to safely backup and reopen, I can't download transactions from by bank accounts any more like I used to. When I try to reset 'one step update' it tells me that it's associated with a different account and makes me log in to Quicken. Once I do that - the data file reverts back to 10/15/2021. Until I figured out how to reopen a backup it has always opened and stopped transactions at 10/15/21. I've worked so hard on this problem for over a year and cannot get it straight. I changed my email in my profile today thinking maybe that would help - it didn't. Can ANYONE out there suggest what to do? The only solution I can think of is to totally erase my old Quicken profile and create a new one, but I don't know how to do that. Also, if I did that I'm afraid that I wouldn't be able to reopen my hardearned current data files. I cannot in any way recreate 20 years of all of my accounts' data! For those of you who want to know if I've tried 'Quicken Support' - the answer is 'yes'. Multiple times. I don't think that they really understand the problem, and have remoted in and, I think, did more damage. Then they blamed the whole problem on my computer and washed their hands. If I can't fix this I need to make sure not to renew my subscription, so time is of the essence; not to mention how frustrated I am with losing track of my finances. I have done the following (all I can remember) - Tried Quicken Support - Tried a new Quicken email in my profile - Done a 'total' uninstall of Quicken, restarted, reinstalled - downloaded new updates - plus more over this last year + that I can't remember. ANY help would be appreciated!
If you are still noticing difficulties after you have attempted those recommendations, you may try the following:
jsarp2 said: Hi Jared, I did both - Validate and Super Validate - can you please take a look at the attached Text log (I had to save as pdf so I could attach) and see what it produces? i've tried this before and it just looks like a mess to me. lOL Also, the file that I validated was dated last week, 11/26/22. After I validated, closed Quicken and reopened, it reopened back to the 10-15-21 date again! No matter what I do - except save to dropbox now - I cannot close and reopen a good Quicken file. Something has totally corrupted something in my program. (I've downloaded program/Mondo patches multiple times) Also, as stated above, even though I can now save my work, now I cannot download updates for my chard cards, bank accounts, etc because it makes me log in and THAT causes the data to convert back to the corrupted files!! That's why I think it may have something to do with my profile, but what do I know? Thanks for your help!
is there ANY way that you can think of that I can transfer at least SOME of my 20 years of data into a new file that will not be corrupt?
